Trust is something very difficult to find or put upon someone nowadays-- it builds or erodes. We’ve heard of politicians losing the trust of the people or an upstart company gaining the trust and popularity with buyers. A trustworthy company is sure to have steady waters before them, even in the long run. When choosing a roofing contractor, it is also important that you choose a trustworthy one.
Hiring a professional roofing company is not something that we should take lightly. Yes, anyone can just easily hand out a professional-looking business card and then claim that they are skilled and experienced contractors. You have to choose best even if it’s just about fixing a roof leak. As we all know, most roof leaks are caused by storm damage and material defects. However, poor installation can also be a leading cause of roof damage. That’s why, when getting work done on your roofing system, you have to ensure that the company you contract with is reputable and can do the job properly and correctly.
To understand if your prospect roofing company is a bad roofer, take a look at these signs that we included here.
No License – Keep in mind that a professional roofer will prove to you that they have the official rights to work on your project. They will do it by providing you with copies of their licensing documents and business permits. If they have a state license, it means that the contractor has met the standards set by the state, ensuring professional roof repairs or replacements for building owners.
Ineffective Communication – Just like any partnership, having clear communication is a vital factor in maintaining a smooth-flowing roofing project. If your contractor is difficult to reach or keeps giving you confusing answers when it comes to your concerns, it’s a red flag telling you to take your business elsewhere. It is important that the roofing company you hire establishes and maintains good communication with its customers. Every roofing company must persevere to provide customer excellence by attending to all of the client’s requests and discussing every part of their plan professionally.
Doesn’t Listen to Your Wishes – Does your contractor keep on disagreeing with the things that you’d like to see in your roofing job? And for no valid reason at all? Then that’s a red flag. It is a red flag because it can cause problematic work overtime. A good roofing company must always stand by the needs of its clients, whether it’s just a simple roof inspection or something major and complex such as a full replacement of the entire roof.
Lack of References – Lack of references simply means an inexperienced roofer. However, most times, this hints at a bigger problem. In today’s highly-technologically dependent world, companies are always sure to display their customers’ positive feedback on their website or social media pages. If a company doesn’t have references to offer, it may just mean that their customers don’t have much good to say about them or maybe they have nothing to say about them at all-- and this hints to a possibility that they weren’t satisfied with the job either because it wasn’t done properly or the company lacks the right conduct of business.
Whole Cost Upfront – This is another bad sign. When a roofer asks for the cost of the roof work upfront or even just half of the cost, this is often a scam in which roofers demand money upfront and then just suddenly disappear once the payment is made. Well, even if they do finish the work, why would you pay the full price even before you know what the quality of the project will be? Always remember that a good roofing company will never ask for money until the job is finished and you are fully satisfied.
Storm Chasers – Storm chasers are one of the most common types of roofing scams. A storm chasing roofer is called as such because he shows up immediately after a bad storm, offering free roof inspections, in which they almost always find something that will cost you hundreds or even thousands of dollars to fix or replace. Again, as a reiteration, they will also encourage you to make large payments upfront and then just disappear and ignore all your calls and emails. A roofing company that is trustworthy will have a good reputation that speaks for itself and won’t need to seek out clients right after a storm.
We all know that having to deal with a roof repair or replacement can be a headache. Unfortunately, some people just want the job to be done and over with so, they will just turn to the first roofing company that gives a decent quote even without doing a thorough background check first. We highly discourage you from doing this. Having your roof worked on is really a huge priority and investment, and going with the wrong company can cost you many bucks in the long run. Before you enlist the services of a roofing company for the next time that you need your roof repaired, be sure to look out for the above mentioned red flags.
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